Support
Email us at support@openintent.app. We aim to respond within a reasonable time.
Common topics
Sign-in and sync
Sign in with your email: the app sends a 6-digit code. If the code does not arrive, check spam and try again after a minute. Sync only runs while signed in; the app is fully usable without an account. Signing out keeps everything on your device.
Subscriptions and restoring purchases
- Bought Pro before or on another device? Use Restore Purchases on the plans screen in the app.
- Manage or cancel your subscription through your App Store or Google Play account settings — deleting the app does not cancel a subscription.
- Refunds are handled by Apple/Google under their policies. See the Subscription Terms.
Focus reminders
Reminders are optional. Enable them in Settings → Reminders; if the toggle says notifications are off in system settings, allow notifications for Dopamine Guard in your device settings.
Screen Time / app protection permissions
On supported platforms, some protection features require the Screen Time permission. The app explains its current protection status honestly — if a feature says it is not available on your device or OS version, that is a platform limitation, not a configuration error.
Deleting local data
Settings → Account → Delete local data removes your Guard Plan, guards, focus history, companion progress, and achievements from the device (with a confirmation step).
Requesting account deletion or data export
Use the in-app request flow (Settings → Account) or follow the instructions on the Data Deletion page.
Reporting bugs
Email support@openintent.app with your device model, OS version, and what you expected vs what happened. Screenshots help.
Privacy & data requests
Privacy questions and data requests: email support@openintent.app. See the Privacy Policy, Terms of Use, and Data Deletion pages.